Reservation/ Waitlist & Guest Paging

Are you still entering reservations using pen and paper? Or do you need a better way of recognizing repeat customers? Solve these problems with the Reservation & Waitlist module from Squirrel, which gives you a more convenient, efficient way to accept reservations. Reservation & Waitlist allows you to avoid lost reservations, improve table utilization, and increase your attention to customer service.

Reservations

  • Need an easier way to manage the volume of your reservations?

You may be losing reservations at an alarming rate or finding that it’s increasingly difficult to determine table availability. If you’re struggling to keep a handle on your reservations, then Reservation & Waitlist is for you. The Reservation & Waitlist module eases the challenge of reservation management with features that give you more time to focus on your customers.

Faster access to your reservations - view and enter reservations from any terminal or from the back office server at any time

Improved table utilization - control reservation ‘blackout’ periods for busy times of the week or special events like Mother’s Day

Easily track customer preferences - enter special requests, seating preferences, and even a Loyalty Card number so you can start serving customers before before they even arrive

Waitlist

  • Having trouble managing customer wait times?

Your Squirrel system can automatically move reservations to your waitlist at a predetermined time before the scheduled booking for more effective table management. Gain valuable information about your customers, such as how many chose not to wait, so you can better understand what staffing levels and seating arrangements are required to increase the profitability of your business.

Guest Paging

  • Want to locate waiting customers more efficiently?

As an added bonus, Reservation & Waitlist offers you the guest paging option at no additional software cost. All you’ll need are the pagers (not included) and you’ll give your host staff an easier way to locate your customers and for your guests, more flexibility while they wait for their table.

SquirrelOne Solutions learn more request demo
Squirrel in a Box Solutions learn more request demo